Financial Hardship Support
If you are experiencing financial hardship and wish to discuss your options, we encourage you to make contact with our office on 1300 284 123.
If you'd prefer to contact us electronically, please email us at [email protected]
Please refer to our financial hardship application forms below which you can print, complete and send directly to us.
Each application will be assessed individually and encourage you to provide as much detail as possible to assist us with your application.
If you'd prefer to contact us electronically, please email us at [email protected]
Please refer to our financial hardship application forms below which you can print, complete and send directly to us.
Each application will be assessed individually and encourage you to provide as much detail as possible to assist us with your application.
Below are some additional support links that you may find helpful if you are experiencing financial hardship
Australian Financial Complaints Authority (AFCA)
The Australian Financial Complaints Authority (AFCA) provide consumers and small businesses with fair, free and independent dispute resolution for financial complaints.
Money Smart
Moneysmart.gov.au is a website established by the Australian Government which is committed to helping Australians of all ages, backgrounds and incomes increase their financial well-being.
National Debt Hotline
The National Debt Hotline is a not-for-profit service established to assist people tackle their debt problems.
Their professional financial counselors offer a free, independent & confidential service.
They can be phoned on 1800 007 007 or their website link below also has a chat function.
Their professional financial counselors offer a free, independent & confidential service.
They can be phoned on 1800 007 007 or their website link below also has a chat function.
Online Credit Checks
There are various entities which allow you to check your credit score & obtain a copy of your credit report. These include (but are not limited to) companies such as Equifax, Experian & illion. Links to these websites are below. You may be required to register or pay to access these services.
Other Support Options
At times like these it's important to take care of your health and well-being.
Consider whether it would help you, or a loved one to speak with one of the below services.
Consider whether it would help you, or a loved one to speak with one of the below services.
